Phyu Mon Theint

Currently serving as a Senior Experience Designer at Stellar Elements (an Amdocs Company), Phyu Mon Theint has been instrumental in developing innovative business concepts across APAC. Her strategic approach has contributed to a 30% increase in project acquisition while shaping digital solutions tailored to the unique needs of FinTechs serving micro and small businesses. Her work has been showcased at prestigious events such as Money20/20, and she has played a key role in driving customer acquisition, including a remarkable 400% increase for a leading telecom’s traveler segment in the Philippines.

Prior to her current role, Phyu Mon Theint served as Head of Design & Customer Experience at Yoma Bank, where she led a team of designers, researchers, and marketers. She spearheaded the digitalization of banking products, particularly in SME financing, AML, and KYC processes, achieving a 90% improvement in customer data quality in just one quarter. Her customer advocacy efforts influenced business priorities during the global pandemic, leading to initiatives such as credit relief programs.

Her experience also includes leading user experience design at Telenor Myanmar, where she played a crucial role in revamping the MyTelenor App, transforming it into a SuperApp that boosted Monthly Active Users (MAU) by 300%. She also pioneered Myanmar’s first QR code recharge card, increasing transaction success rates to over 90% and reducing processing time by sixfold.

Earlier in her career, she worked as a UX Designer at Lomotif, where she helped pivot the platform from a simple video editing tool to a full-fledged social media app, propelling it to #1 in the entertainment category on the App Store in Brazil. She also held a growth marketing role at BioMachines Pte Ltd, contributing to IoT and smart home innovations.

Beyond her professional achievements, Phyu Mon Theint is a proud mother of two who enjoys outdoor adventures. With a strong foundation in research, strategy, and design execution, she continues to shape digital transformation initiatives that bridge innovation and human-centered experiences across APAC.